Matt Graves

Matt Graves is a seasoned professional with a diverse background in customer experience, social media marketing, and operations management. Currently serving as a Social Media Marketing Consultant at r4 Technologies since April 2025, Matt previously held multiple roles at Groundworks from June 2022 to March 2025, including Business Analyst - Product Manager focused on customer communication compliance and Customer Experience Process Manager, where initiatives led to significant improvements in digital engagement and operational efficiency. Prior experience at GameStop from October 2007 to June 2022 involved various roles, including Operations Manager and Communications Specialist, cultivating a comprehensive skill set in customer care and support. Matt holds a Bachelor of Arts in Communication with a focus on Advertising from The University of Texas at Arlington.