Leila Thomas is an experienced professional with a background in customer service and healthcare support. At Health Partners, Leila served as a Dental Care Consultant from October 2022 to January 2024, managing dental inquiries with a focus on communication and customer experience. Prior to this role, Leila worked as a Contact Centre Officer at SA Health from July 2021 to September 2022, providing reliable guidance during the COVID-19 pandemic and demonstrating leadership in high-pressure situations. Leila's customer service experience also includes roles at Woolworths Supermarkets, KFC, and Adelaide Oval. In addition to practical experience, Leila holds a Bachelor of Psychological Science from the University of Adelaide and completed a Marketing Week Mini MBA, further enhancing expertise in marketing and consumer insights.
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