Marcus Smith is an experienced IT professional currently serving as an ITI Senior Desktop Support Analyst at Rabobank New Zealand since May 2022, focusing on resolving technical issues for end users to enhance productivity. Since August 2017, Marcus has also held a role as an ITI Desktop Support Analyst, providing primary IT support for staff in New Zealand and Australia. Prior experience includes roles at ANZ, where responsibilities included supporting Windows 7 upgrades and delivering second-level customer support, as well as various technical service roles at Fujitsu New Zealand. Marcus holds a Bachelor of Information Sciences in Information Technology from Massey University, completed between 2017 and 2020.
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