Sandra Codina

Sandra Codina has extensive experience in the telemarketing and customer service industries, having worked at RACC since May 1995 in various leadership roles, including Responsable plataforma Comercial and Responsable Call Center. Sandra has overseen teams in call center operations and managed claims processes for RACC Mediagent. Previous experience includes serving as Supervisora at SERVICIOS DE TELEMARKETING S.A. (SERTEL), focusing on quality control and service levels, as well as working as a Teleoperadora for MARKETING TELEFÓNICO and as a Promotora for American Express, where engagement in sales and customer service was key.