Annette Corona

Annette Corona has several years of experience in the IT industry. Annette started their career at BC Forward as a Help Desk Analyst in June 2015 and worked there until April 2016. Annette then joined Peraton/Department of Defense as a Help Desk Analyst in April 2016 and remained in that role until December 2021. During their time there, they gained experience in troubleshooting various technical issues and providing support to users.

In January 2022, Annette joined Divurgent/University of Virginia as a Service Desk Analyst. Their responsibilities included resolving BMC Remedy ticket issues, providing help desk support, troubleshooting mobile devices, analyzing network and internet connectivity issues, and assisting with software migration. Annette also interacted with customers on the phone while multitasking and followed up to ensure the resolution of their issues. Annette worked at Divurgent/University of Virginia until June 2023.

Annette's most recent work experience is at Rackner, where they currently hold the position of Information Technology Operations Specialist. Further details about this role, including start and end dates, are not provided.

Annette Corona's education history begins in 1993 when they attended St. Philip's College, where they obtained an Associate of Arts and Sciences (AAS) degree in Computer Technology/Computer Systems Technology. Annette also earned an Associate of Science (A.S.) degree in Computer and Information Sciences and Support Services from the same institution during this time period.

In 2008, Annette enrolled at the University of Phoenix and completed their Bachelor of Technology (BTech) degree in Computer and Information Systems Security/Information Assurance in 2010.

In 2013, Annette attended Rackspace Academy to pursue further education in Network and System Administration/Administrator. However, the record does not indicate the completion of a specific degree.

Annette has also obtained additional certifications to enhance their expertise. In October 2016, they earned the Cisco Certified Network Associate Security (CCNA) certification from Cisco. Furthermore, they acquired the CompTIA Network+ and CompTIA Security+ certifications from CompTIA in August 2020.