Ajay Kumar Arya is a seasoned professional in technical support and project management, currently serving as the Technical Support Operations Manager at Rackspace Technology since February 2021. In this role, Ajay contributes to the strategic direction and operational excellence of the Global Technical Support leadership team, leading a business unit focused on Storage and Backup services. Prior to Rackspace, Ajay held the position of Project Manager at BT, where responsibilities included building high-performance project teams and leading digital transformation initiatives. Additionally, Ajay served as Operations Team Lead at Tech Live Connect, overseeing daily tasks and work scheduling for efficient technical support operations. Ajay's career also includes experience as a Subject Matter Expert at HCL Technologies and as a Customer Care Specialist at Sahara Computers. Ajay holds a Bachelor of Commerce degree from Delhi University, earned between 2004 and 2007.
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