Benjamin Pedraza is an experienced professional in customer success and IT management, currently serving as Senior Manager of Americas Customer Success at Rackspace Technology since 2019. Prior roles include Manager of US Customer Growth at Rackspace Technology and Managing Director at BCD Solutions, where responsibilities encompassed business development, operations, recruitment, and finance. Benjamin also served as Vice President of the Americas at Competentia, overseeing contracts and leading a team of over 20 individuals while managing a consultant base of more than 350 across various clients in the oil and gas sector. Additional experience includes Program Director at CompuCom for a major account, Area Service Manager at Getronics, and earlier roles at Amoco/BP/Getronics, culminating in a solid foundation in IT strategic staffing and service delivery. Benjamin holds a BBA in Management of Information Systems from The University of Texas at San Antonio.
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