Biswa Nanda is an experienced AI Product Manager at Rackspace Technology since May 2016, leading innovative AI-driven products such as the ICE SME assistant and the RITA conversational AI for IT service desks. With a background as a Senior Technical Product Manager, Biswa has played multiple roles across various technology and innovation projects, demonstrating expertise in product management and technical leadership. Prior experience includes serving as Site Incharge for IT operations at Wipro Ltd. and as a Technical Support Specialist at Hughes. Biswa holds a Bachelor of Science in Computer/Information Technology Administration and Management from Ravenshaw University and a Master of Business Administration from Sikkim Manipal University.
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