Edward Wallace

Edward Wallace is a seasoned Customer Success Manager with extensive experience in client relations management and solution implementation within the IT consulting sector. Currently serving as an Advisory Customer Success Manager at Rackspace, Edward is responsible for a $6MM portfolio and leads initiatives to optimize internal processes and improve revenue efficiency. Previously, Edward held positions at Velocigo Inc, Dobson Technologies, and AOL, where they honed skills in project management, relationship-building, and cross-functional coordination. Edward also serves on the Board of Directors for EARC, INC., focusing on support for adults with developmental disabilities. Edward holds an MBA from the University of Oklahoma and a B.B.A. in Management from the University of Central Oklahoma.