James Davidson is a seasoned IT professional with extensive experience in management and support roles at Rackspace Technology since July 2013, currently serving as Senior Manager for EMEA & APJ. This position involves overseeing front-line support across multiple business lines and offices to ensure high-quality service delivery. Prior roles at Rackspace include leading teams focused on Linux and Network Security, enhancing technical support for global clients, and improving operational effectiveness. Earlier career experience includes serving as IT Manager and Networks & Infrastructure Lead at The Angel Group, where responsibilities encompassed comprehensive support across various infrastructure services. James holds a BA in Web Design & Cultural Communications from the University of Leeds and certifications in Prince2.
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