Jay Hunter is an experienced technology manager with a robust background in technical services and incident management, spanning over four decades. Currently serving as Manager of Fanatical Support at Rackspace since January 2018, Jay Hunter oversees the Front Line Response team, ensuring client satisfaction while actively participating in corporate integration activities. Previously, Jay Hunter held pivotal roles at Datapipe, including Technical Escalation Manager and Director of Technical Services, where responsibilities included leading cross-functional teams and managing client relationships. With a history of managerial positions at Layered Technologies, Tallgrass Technologies, and Missouri Information Solutions, Jay Hunter has a proven track record of driving revenue growth, developing cloud-based solutions, and implementing ITIL service practices across various technical environments.
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