Jon Jankowiak

Jon Jankowiak is a seasoned technical professional with extensive experience in various roles within the IT and managed cloud services sectors. Jankowiak began as a Technical Services Manager at CompUSA, where responsibilities included leading a team and training fellow technicians. Following that, Jankowiak held multiple leadership positions at Rackspace Technology, advancing to Senior Manager, Customer Success, overseeing enterprise customer accounts, and contributing to continuous improvement initiatives. As a DevOps Architect at ThinkSight, Jankowiak headed the development of a data analysis tool while managing cross-functional teams. A solid foundation in system administration was established at Rackspace, with progressive responsibilities from Windows System Administrator to Senior System Engineer, achieving significant improvements in operational efficiencies and customer support.