Joseph Hernandez has extensive experience in customer service and technical support, currently serving as a Technical Service Specialist IV at Rackspace Technology since November 2017. In this role, Joseph coordinates server changes and responds to customer inquiries. Prior experience includes positions as a Customer Service Specialist 1, Supervisor/Social Coordinator/Official at San Antonio Sports and Social Club, and E-Commerce/Data Entry at Good Sports Outdoor Outfitters, where skills in managing customer queries, supervising game officials, and handling inventory were developed. Joseph's educational background includes a Master of Science in Hospitality and Retail Management and a Bachelor of Arts and Sciences in Exercise and Sports Science from Texas Tech University.
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