Lewis Glover is a Senior Customer Success Manager at Rackspace Technology, bringing over 12 years of experience in enhancing customer experiences within cloud and managed services. Prior to this role, they served as Lead Customer Success Manager at Triumph Technology Solutions, where they implemented a successful customer success framework that improved retention rates by 30%. Lewis has also held positions at Mission and CSC, focusing on customer solutions and managed services while developing strategic insights that drive growth and success. Their expertise encompasses customer success strategy, Salesforce, and cloud technologies.
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