Mandy Powell is an experienced professional in customer success and service management, currently serving as Manager, Customer Success at Rackspace since April 2018. Powell has held the position of Manager, Service Management & Transition at Adapt since July 2014. Previous roles include Service Delivery Manager at Capita from August 2006 to April 2014, overseeing IT services for large user bases in various London boroughs, including Southwark and Lewisham. Prior to that, Powell worked with SunGard Public Sector as a Service Delivery Manager for Lewisham and held the position of Regional Service Manager at Unisys, managing delivery projects for the Department of Constitutional Affairs. Education was completed at Bryn Hafren Comprehensive School for Girls.
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