Mark Grant is a seasoned professional in service delivery management with extensive experience across various sectors. Currently serving as a Senior Service Delivery Manager at Rackspace since April 2012, Mark manages key account customers with a focus on strategic growth, service improvement, and client engagement, overseeing accounts generating £9 million in annual revenue. Prior roles at Rackspace include Team Manager for Service Delivery and Service Manager for Hybrid Hosting Services, contributing to a combined revenue of £20 million. Mark's previous experience includes a Service Manager role at Detica, where responsibilities involved managing projects worth over £2.5 million, and positions at MiTech Group plc and RCMS Ltd that focused on application support and development. Mark holds a BSc (Hons) in Computing - Systems Analysis & Design from Leeds Metropolitan University.
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