Mark Terris is currently the Service Director of Customer Success at Rackspace, where they lead the Technology and Services Vertical, focusing on helping customers achieve their goals. Their career began as a sales assistant at JEANS WEST LIMITED and has since progressed through various roles at Rackspace, including Customer Care Manager and Service Delivery Manager. Mark was appointed Rackspace EMEA Manager of the Year in 2017, an accolade reflecting their commitment to high standards and customer satisfaction. They hold a Bachelor of Science degree in Psychology from the University of Leeds.
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