Matthew Heap is the Director of Solutions & Professional Services for APJ at Rackspace, leading a team of solutions architects for a global managed services provider. They specialize in creating highly available, secure, and scalable systems using technologies from multiple enterprise vendors, ensuring applications are running 24/7/365. Prior roles include responsibilities as a Senior Solutions Architect and Regional Manager at Datapipe, as well as engineering positions at various hosting companies. Matthew holds several professional certifications, including AWS Certified Solutions Architect at both the Professional and Associate levels, and a BEng in Telecommunications from King's College London.
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