Mohamed Ashraf is an experienced Senior Site Reliability Engineer specializing in APM and Observability engineering at Rackspace Technology since February 2022. His expertise includes implementing observability solutions with tools like New Relic and DataDog, ensuring the success of cloud migrations and digital transformations through full stack monitoring. Prior roles include Digital ITSM delivery engineering authority at _VOIS, where responsibilities involved configuring end-to-end monitoring for cloud services, and Senior Technical Consultant at Aurea Software, focusing on project delivery and monitoring strategies. Mohamed previously served as an L3 Support Engineer at Vodafone and held engineering roles at Huawei Technologies, contributing to system performance and health checks. Mohamed holds a Bachelor's Degree in Electronic and Communications Engineering from Alexandria University and a Diploma in Systems Administration from the Information Technology Institute.
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