Naina Rani is a seasoned professional with extensive experience in customer service and account management. Currently serving as a Customer Service Manager at Rackspace Technology since October 2021, Naina previously held the position of Key Account Manager at MyOperator from May 2018 to October 2021, where responsibilities included onboarding new clients and mitigating churn. Prior experience includes a role as a Marketing Specialist at White Flower Limited, focusing on customer acquisition and market research, and an Executive position at IndiaMART InterMESH Limited, where client engagement and satisfaction were prioritized. Naina holds a Bachelor's degree in Commerce from Delhi University and a Master's degree in Business Administration from HNB Garhwal University.
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