Shivam Agarwal is an experienced professional in Customer Success and Contract Management, currently serving as a Sr. Customer Success Manager at Rackspace Technology since 2020. Prior to this role, Shivam held positions as a Customer Success Manager at SirionLabs and a Commercial Contract Manager at BT Global Services, where they excelled in managing client relationships and driving business growth across the UK and Europe. Shivam began their career as a Senior Analyst at HCL Technologies and holds a Bachelor of Technology in Information Technology from Meerut Institute of Engineering and Technology.
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