Swapnil Wilson is a seasoned professional with extensive experience in customer success and sales management across various organizations. Currently serving as Manager - Customer Success at Rackspace Technology since October 2021, Swapnil leads a team dedicated to helping customers achieve their goals. Prior experience includes roles at Oracle as Team Lead - Sales and Account Manager, where Swapnil worked with Higher Education clients on IT initiatives and operational improvements. Swapnil also contributed to SoftwareONE's growth as Lead-Telesales/Inside Sales, and managed operations projects at Bertelsmann Marketing Services. Early career experience includes leadership roles at Vertex India Pvt Ltd, focusing on customer services and inside sales. Swapnil holds a BTH in Theology from Apostolic Theological College and a Higher Secondary degree in Commerce from NIOS Delhi.
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