Tim Arnold is an accomplished professional with extensive experience in service delivery and account management within the technology sector. Currently serving as Service Delivery Manager at Rackspace since September 2015, Tim oversees support for large enterprise clients across banking, finance, and retail, managing both hosted and cloud environments including Rackspace, AWS, and Microsoft Azure. Prior to this role, Tim held various positions at Microsoft from 1999 to August 2015, specializing in service delivery and technical account management for major clients in the telecom and TV sectors. Tim's career began at LTX Corporation, where responsibilities spanned account management, technical design, and application engineering, supporting significant revenue growth and delivering high-quality customer solutions. Early career experience includes roles as an Electronic Design Engineer and Scientific Officer, complemented by an educational background in electrical engineering from the University of Sussex.
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