Rackspace
Wayne Goodwin currently serves as a Marketing Operations Analyst II at Rackspace Technology, where expertise in CRM (Salesforce), marketing automation (Salesforce Marketing Cloud), and Google Analytics is applied to collaborate with marketing stakeholders to translate business requirements into technical specifications for BI teams. Previous roles include Marketing Operations Analyst, where responsibilities included reporting tools development and data management, as well as Sales Development Representative, focusing on lead generation to drive revenue for Onica. Earlier experience includes working as a Territory Steward and Pest Control Technician at Bulwark Pest Control, an Applications Developer intern at Accenture, and various customer service roles in retail and food service. Wayne Goodwin holds a Bachelor of Science in Computer Science from Northumbria University and previously studied Games Software Development at the University of Sunderland.
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