RACQ is one of Australia’s most trusted brands owned by and working for the benefit of our more than 1.7 million members. Our purpose, ‘to drive a positive future for all Queenslanders’, guides our strategy, operations, products, and the way our people show up every day on the road, on the phone and in our stores supporting members with their insurance, roadside, banking and solar energy needs. Access information relating to our complaints process here: http://racq.com/feedback.

RACQ

The office at 2649 Logan Road likely focuses on technology, analytics, and member engagement in insurance and claims management.

2649 Logan Road

Trent Sayers

Rosanna Castro

Tammarra Carfrae

Fiona Winterburn

This department handles the processing, analysis, and oversight of claims to ensure efficient and accurate resolution.

Claims Management

This department focuses on analyzing business needs and providing solutions to improve processes and systems.

Business Analysis

This department focuses on building and maintaining strong relationships with members to enhance their overall experience and satisfaction.

Member Engagement

This department oversees planning, executing, and closing projects to ensure they meet organizational goals and are delivered on time and within budget.

Project Management

This department manages employee relations, recruitment, training, and compliance with labor laws.

Human Resources

This department ensures the quality and reliability of products through rigorous testing and evaluation.

RACQ

Org chart

Teams

Claims Management

Business Analysis

Member Engagement

Project Management

Human Resources

Quality Assurance

Offices