Kristy Riley

Kristy Riley is an experienced professional in customer experience and digital transformation, currently serving as the Head of Experience and Digital at the Royal Automobile Club of Tasmania since September 2023. Previously, Kristy held the position of Product Owner at Wilbur from January to September 2023, and prior to that, served as Experience Design Manager and Design and Implementation Manager at Claim Central Consolidated from July 2019 to January 2023. Kristy's career also includes roles at The Hollard Insurance Company as Customer Experience Change Manager and Business Support Manager, as well as various positions at ipac, including Planning Applications Support and Paraplanner, and at White Funds Management as Financial Planning Assistant. Education includes a Certificate in Executive Management and Development from AGSM @ UNSW Business School and Lean Six Sigma Yellow Belt from PM-Partners, among other qualifications in financial services.