Lisa Kruse

Business Process Design & Improvement / Training Design & Delivery / Dispute Resolution Technical at Royal Automobile Club of Tasmania (RACT)

Lisa Kruse has a diverse background in business process design, training delivery, dispute resolution, and claims management. Lisa has worked at Royal Automobile Club of Tasmania, WISE Employment, QBE Insurance, and Marsh, holding various leadership roles. In their most recent role at RACT, Lisa has been involved in innovation, recovery, and settlement processes. Lisa also has experience as a mental health lead, workers compensation service manager, and private client services manager. Lisa's expertise lies in mentorship, client support, and effective management within the insurance and automotive industries.

Links

Previous companies

WISE Employment logo
Marsh logo

Peers

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Timeline

  • Business Process Design & Improvement / Training Design & Delivery / Dispute Resolution Technical

    November, 2021 - present

  • Claims Contact Center Supervisor

    April, 2021

  • Claims Contact Centre PSSO

    April, 2020

  • Innovation Lead

    January, 2018

  • Recovery & Settlement

    January, 2017