Cherie Cameron is an accomplished professional with extensive experience in workforce optimization and resource planning. Currently serving as the Head of Workforce Optimisation at RACV since March 2015, Cherie leads the transformation of operating models to enhance resource utilization and efficiency while fostering a culture of continuous improvement. Prior to this role, Cherie held various positions at AGL Energy from June 2004 to December 2014, including Workforce Analyst and Senior Resource Planner, where responsibilities included scheduling, rostering, and ensuring consistency across contact centers. Cherie's earlier career at Pizza Hut spanned nearly a decade, where roles included Team Leader and Operations Manager, focusing on contact center operations and performance management. Education includes a Diploma of Management from Melbourne Business School and a Bachelor of Commerce from Massey University.
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