Craig A. has extensive experience in process improvement and operational excellence, holding significant roles at various organizations, including ME Bank as a Lean Six Sigma Black Belt and Operational Excellence Leader, and RACV as a Process Improvement Specialist and Lead Business Process Architect. Prior positions include Program Lead at Origin Energy and Business Process Architect at Telstra focused on digital transformation. Craig A. began the career as a Business Analyst and progressed through roles at National Australia Bank, culminating in leadership positions in business transformation. Educational qualifications include multiple online courses from Udemy and professional certifications such as ISO 9000 internal quality auditor and Lean Six Sigma Black Belt.
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