Jesse Simonds is a seasoned professional with extensive experience across various roles in business process improvement, project management, and digital analytics. Currently serving as the Manager of Business Process and Projects at RACV, Jesse specializes in enhancing the digital experience for Motor and Home Insurance products within Agile frameworks on AEM and Salesforce platforms. Prior roles include Principal Consultant at Say Go Solutions, where strategic consulting was provided to improve customer satisfaction, and several key positions at livepro, CMA Learning Group, SMS Management & Technology, and Telstra, contributing to expertise in presales, client solutions, and contact center technologies. Jesse’s career began at Australian Air Express and Interflora Australia, advancing through strong customer service and sales roles. Education includes a Bachelor of Business from Victoria University.
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