John Josue possesses extensive experience in change management within the IT sector, having worked as a Change Coordinator at Kinetic IT from April 2012 to January 2022, where responsibilities included managing the Change Management process, escalating risks, and driving ITIL process standardization. In this role, John chaired Change Advisory Board meetings and provided monthly reporting for continuous improvement. Prior to this, John served as an Associate Systems Engineer, offering frontline IT support for various software applications. Currently, John is employed as a Change & Deployment Coordinator at RACV since January 2022, continuing to leverage skills in change management and IT operations.
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