Laura S. is an accomplished digital leader and strategist with a strong focus on data and customer insights, dedicated to creating meaningful roadmaps for exceptional customer experiences. They held the position of Director of Digital Product & Innovation at Sports Regulator from 2021 to 2023 and served as Digital Experience Manager at Australia Post from 2015 to 2020, overseeing a diverse portfolio of digital products. Currently, they are the Digital Product Lead at Australian Unity and will soon transition to the role of Head of Digital Product Design & Development at RACV. Laura S. earned an M.B.A. in Strategy, Planning & Marketing from the University of Wales, Cardiff, and a BA (Hons) in Social and Cultural Studies from the University of Nottingham.
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