Ryan Chapman

Ryan Chapman is a Senior Continuous Improvement Analyst at RACV, where responsibilities include reviewing end-to-end billing and finance processes to identify opportunities for efficiency and redesign. Ryan also provides support to the CFO and Membership divisions regarding billing changes in FinancialForce and Salesforce. Prior to this role, Ryan held various positions at ALDI Stores Australia and McDonald's, ranging from Store Assistant to Team Leader in specialized support services and people performance management.