John Eichman has extensive experience in operations and client services management within the insurance and financial sectors. Currently serving as Director of Billing and Premium Processing at Radian since December 2012, John has a demonstrated history of leading teams, enhancing workflow efficiencies, and achieving high customer satisfaction ratings. Prior roles include Operations/Client Services Manager at Crump Life Insurance Services, where John oversaw a large department, restructured operational processes, and managed departmental budgets. Experience also includes supervision at Independence Blue Cross Blue Shield and Vanguard Group, focusing on staff development, performance improvement, and process efficiency through Six Sigma methodologies. John holds a Bachelor of Science in Organizational Business Dynamics and a Bachelor of Arts in Human Resources from Immaculata University.
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