Michael Mack

Michael Mack has over 20 years of work experience in the call center industry. Michael started their career in 1998 as a Site Director at West Corporation, where they successfully launched and managed a telesales call center for a major telecommunications client. In 2006, they joined Integrity Solution Services, Inc. as the Director of Call Center Operations, overseeing inbound and outbound contact operations for major wireless and fitness providers. Michael then joined Radius Global Solutions LLC in 2011 as the VP/GM Call Center Operations, responsible for managing a 500 seat contact center providing services to various industries. In 2019, they were promoted to Senior Vice President Operations at Radius Global Solutions LLC, where they continue to develop and execute strategies to meet business objectives. Overall, Michael Mack has showcased their leadership, operations management, and client interface skills throughout their career.

Michael Mack has a Bachelor of Business Administration degree with a focus in Business Marketing from Western Michigan University. No additional information is available regarding the start or end year of their education at this institution.