Usama Amer is an accomplished customer service manager and Handover Section Head at Radix Development, where they currently lead initiatives to enhance service delivery. They previously served as a customer service manager at Arabia Holding from 2016 to 2024, successfully managing projects to streamline operations and improve interdepartmental communication. Usama's early experience includes roles as a transport manager at Nawras Transport & Tourism and as a senior officer in the tourist transport sector. They hold a Bachelor of Arts in Philosophy from Minia University.
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