Rick Foertschbeck has over 30 years of experience in call center operations and management. Rick has held various leadership roles at companies such as PayPal, UPMC Pinnacle, and RadNet. Their expertise includes leading large teams of agents and managers, setting KPI goals, meeting SLAs, and improving overall productivity and effectiveness of call centers.
Rick Foertschbeck attended Kaplan College where they obtained an A.A. in Business Administration. Rick specialized in Business Administration and Management.
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