Rafael Mermelstein

Rafael Mermelstein is a seasoned professional with extensive experience in CRM, customer experience solutions, and systems analysis. Currently serving as the CRM Team Leader at Radware since June 2017, Mermelstein previously held roles such as CX Solutions Architect at WEDO and SharePoint & Development Team Leader at Logic Industries, where responsibilities included global team management, requirements gathering, and solution design. Mermelstein's earlier experience includes serving as a Systems Analyst and Team Leader in the Israel Defense Forces, focusing on information systems analysis, design, and the implementation of new technologies. Mermelstein holds an MA in Logistics Management from Bar-Ilan University and a BA in Information Systems and Statistics from the University of Haifa.