Sharon Levin

Sharon Levin is a seasoned professional with extensive experience in customer marketing and operations, currently serving as Customer Marketing Manager at Radware since April 2010, where efforts focus on customer advocacy, community building, and enhancing brand reputation. Previous roles at Radware include Customer Operations Services Manager, where strategic direction for customer experience initiatives was set in collaboration with C-suite executives, and Knowledge Manager, responsible for optimizing customer digital journeys and designing the Customer Support Portal. Prior to Radware, Sharon worked at Aladdin Knowledge Systems Ltd. as Program Manager in PMO, overseeing product launches, and held managerial roles in quality assurance from 2000 to 2006. Sharon holds an M.B.A. from Heriot-Watt University and degrees in Poetics and Comparative Literature from Tel Aviv University, along with professional courses in Social Media and Customer Experience Management.