Mary Halladay

Vice President Customer Success at RafterOne

Mary Halladay has extensive experience in the field of customer success, digital strategy, and eCommerce, spanning across various companies and roles. Mary is currently serving as the Vice President of Customer Success at RafterOne. Prior to this, they worked as the Strategic Accounts Director at PixelMEDIA from November 2021 to June 2022. Mary also held positions such as Digital Strategist at World Wide Technology from August 2020 to January 2021 and Head of Digital Commerce Strategy at Mitchell Gold + Bob Williams from January 2020 to August 2020. Before that, they worked at New Balance as the Director of Global Consumer Experience Strategy and Solutions from January 2018 to November 2019, and as the Director of Global eCommerce and Omnichannel from March 2015 to January 2018. Mary also has experience in the retail industry, having worked at Demandware, a Salesforce company, as an Industry Principal, Senior Director, and Director of eCommerce Strategy from November 2013 to February 2015, July 2012 to November 2013, and January 2010 to July 2012, respectively. Mary started their career as the Director of Production at The Swift Collective from April 2008 to January 2010. Mary's earlier experiences include working as the Director of eCommerce at adidas from 2001 to 2008 and as the Director of Customer Service at Lucy.com from 1999 to 2001.

Mary Halladay has a Bachelor of Arts degree in History from Tufts University. Mary also has a Master of Business Administration degree in Marketing from UNC Kenan-Flagler Business School. The exact start and end years for their education at both institutions are not provided.

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Previous companies

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Timeline

  • Vice President Customer Success

    June, 2022 - present

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