JP Cooper is an experienced professional specializing in change management and continuous improvement, currently serving as the Change and CI Manager at Railpen since March 2020. Previous roles include Account Delivery Lead at DXC Technology, where JP managed multiple high-revenue manufacturing accounts, and ITIL Change & Release Manager at Hewlett Packard Enterprise, overseeing change and release processes in a multi-million dollar contract. JP's experience also encompasses leadership roles at Capita Managed IT Solutions, Sitel, and ClientLogic, demonstrating a strong background in IT service management, team leadership, and process governance. JP holds a GNVQ Advanced in IT and an AS Level in French from City of Sunderland College.
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