Emi Keshler

Emi Keshler is a seasoned payment operations professional with a robust background in fintech, currently serving as the Director of Payment Operations at Rainforest since June 2025. Previous roles include Payment Operations Manager at Instinct Science, where Emi managed fintech relationships and oversaw a key PayFac integration, and Payment Operations Specialist at PaymentWorks, focusing on ACH integration projects and compliance. Emi has further experience as a Senior Payment Operations Associate and Payment Operations Associate at Lumanu, excelling in customer resolution and vendor management. Additionally, Emi held managerial and analytical positions at Patientco, where significant process efficiency improvements were achieved, underscoring a commitment to operational excellence. Emi's earlier career includes client service and paralegal roles, bolstered by a solid educational foundation in psychology from institutions such as SUNY Geneseo and Regent University.