Sara Ganser

Sara Ganser has a diverse work experience spanning over 20 years. Sara is currently working as a Technical Project Manager at RainTech since March 2022. Previously, they worked at Dalechek Technology Group from November 2020 to March 2022, where they served as a Technical Account Manager and was responsible for managing relationships with over 30+ managed service accounts. Sara evaluated existing processes, procedures, and workflows to enhance operational effectiveness and managed client project implementations in various technical areas. Prior to that, they worked as a Systems Onboard Engineer at Dalechek Technology Group from July 2020 to November 2020, where they defined technical requirements and prepared Statements of Work for client delivery.

Sara also has experience working at Security Service Federal Credit Union as a Support Services Project Coordinator from August 2015 to November 2019. In this role, they coordinated project initiatives and evaluated enterprise needs, training requirements, and procedural updates. Sara also worked at Apex Systems as a Network Specialist from October 2014 to August 2015, where they evaluated technical issues, collaborated with different departments, and created technical documentation for network installations.

Furthermore, Sara worked at Community First Health Plan as a Help Desk Support Specialist from April 2013 to September 2014, where they provided desktop support, assisted in implementing maintenance schedules, and supported diagnosis and repair of telecom and desktop equipment. Sara also worked at Verizon as a Wireless Account Manager from May 2012 to March 2013, where they conducted market analysis, closed business deals, and developed strong relationships with clients.

Sara's earlier work experience includes roles at University Health System as an Information Systems Analyst/Communications Technician from August 2010 to April 2012, where they oversaw special projects, managed telecommunication support, and implemented solutions for efficiency. Sara also worked at SBC as a Maintenance Administrator from April 2001 to July 2004, where they initiated start-up operations, oversaw installation and repair technician workload, and ensured quality client service.

Sara Ganser began their educational journey in 2000 at Ivy Tech Community College, where they pursued a degree in Computer Information Systems. Sara dedicated seven years to this program, concluding their studies in 2007. Following this, Sara enrolled at Valparaiso University in 2008 to obtain a Bachelor of Arts degree in Computer Application and Data Analysis. Sara successfully completed their studies in this field in 2010.