Lorena Marozzi is a highly experienced professional with a robust background in digital product support, system development, and process management, currently serving as Team Lead - Analista Digital Sênior at Raízen since June 2021. Key responsibilities include supervising a 24/7 support team, managing product instabilities, and implementing AI solutions. Additionally, Lorena has effectively led multiple development squads, bridging business needs with engineering, and fostering agile methodologies. Previous roles encompass overseeing controls and processes in B2C environments and initiating process improvements within organizational frameworks. Educational credentials include an MBA in Business Management from USP/Esalq and a degree in Agronomy from Universidade Federal de Viçosa.
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