Rakatu
Mike Monk is an accomplished professional with extensive experience in operations management and marketing within the cybersecurity and technology sectors. Currently, as a Senior Operations Manager at Rakatu since November 2020, Mike leads initiatives in designing and implementing complex cybersecurity solutions. Prior to this role, Mike served as the Managing Director of Mthree Marketing, focusing on delivering bespoke marketing consultancy for small to medium-sized businesses. With a significant tenure at IBM from 1997 to 2012, Mike held various managerial positions that included driving marketing strategies and sales programs across the EMEA region. Mike's early career in publishing and advertising laid a strong foundation in B2B sales and marketing, further establishing a robust ability to grow and manage client relationships in competitive industries.
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Rakatu
Rakatu is a leading Aftersales Consulting business in the Cybersecurity industry specializing in handling the delivery and support of global multi-site implementations. Our approach is based on a community-driven model, where we work with the vendor and customer to blend resources, saving time, and effort in the process. Our assigned consultants working with customer implementations are never left to deal with issues on their own, we ensure they receive the right level of support when needed. Our in-house, senior back-office consultants and Architects are available at the end of the phone and we have strong relationships in a wider network of Professionals (in/out of the Vendors organization). Our ethos and our service and support are second to none and driven by a continued passion to deliver and perform for our clients, every single day. Recognised by the Cybersecurity industry as the go-to aftersales partner, guaranteeing IMPRESSIVE and INTEGRITY based results.