友哉 佐藤 is a Senior Manager of Experience Strategy at Rakuten Group, where they focus on human-centered services and sustainable business growth. They previously held various roles at Rakuten, including Manager of the Quality Enhancement Group and UX Strategy Group, where they established significant customer experience improvement initiatives and promoted design systems. With prior experience at dentsu international as a Strategic Planner and an internship as a Usability Analyst at Gomez Consulting, they have developed expertise in brand strategy, UX design, and market research. 友哉 holds a Bachelor's degree in Economics from 慶應義塾大学.
Location
Tokyo, Japan
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