Alexandra Rog

Customer Support Team Lead At Rallyware & Myagi at Rallyware

Alexandra Rog has worked as a Customer Support Team Lead at Rallyware and Myagi, handling various responsibilities such as building and managing team workflow, optimizing workload, triaging requests, handling customer feedback, and onboarding new team members. Prior to this, Alexandra was a Hosting Customer Support Specialist at Namecheap, Inc, where Alexandra provided excellent customer service through e-mail and chat, troubleshooting technical issues, and assisting with product selection and configuration. Alexandra holds a Master of Education in Foreign Languages and a Bachelor of Education in Foreign Languages from Kharkov National Pedagogical University.

Links

Previous companies

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Timeline

  • Customer Support Team Lead At Rallyware & Myagi

    September 1, 2023 - present

  • Project Coordinator, Customer Support Team Lead

    December, 2020

  • Customer Support Team Lead

    September, 2020

  • Customer Support Manager

    April, 2019