Jacob Roa currently serves as a Customer Experience Specialist at Ramp, beginning in October 2023. Prior to this role, Jacob held positions at Meetup from August 2014 to April 2020, where responsibilities included being a Product Support Specialist and a Senior Community Specialist, focusing on enhancing platform experiences through customer feedback and defect management. Earlier experience includes working as theater staff at The Film Society of Lincoln Center and as part of the Front of House crew at The Big Apple Circus. Jacob earned a Bachelor's degree in Theatre from SUNY Geneseo in 2011.
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