Samuel Roden

Samuel Roden is an experienced customer service professional with a demonstrated history in escalation management and team leadership. Currently serving as an Escalation Specialist at Ramp since November 2021, Samuel previously held the position of Sr. Manager Customer Service at Mack Weldon and has extensive experience at UNTUCKit as both Customer Support Manager and Customer Support Specialist. Earlier roles at Amazon involved managing network operations across multiple fulfillment centers, while experience at Transdev included advancing from Market Manager to Operations & Data Manager, focusing on integration and training within a large-scale project. Samuel's career began with an internship at Coastal Sales Alliance, where analytical skills were developed through trend analysis and market research. Education was completed at the University of Arizona.