Zach Rich is a seasoned professional with extensive experience in account management and customer success. Currently serving as a Mid-Market Account Manager at Ramp since June 2023, Zach previously held significant roles at Gusto from July 2019 to June 2023, including Customer Success Manager Lead, where key contributions included driving customer education and feature adoption, conducting Executive Business Reviews, and leading a Dedicated Customer Success team. Notable achievements include attaining 146% of metrics for Fiscal Year 2023 and receiving recognition within the Presidents Club for exceptional performance. Prior experience includes an internship at iHeartRadio focusing on event promotions and logistics, as well as roles emphasizing customer service and marketing. Zach holds a Bachelor's degree in Business Administration and Management from Chapman University.
This person is not in any teams
This person is not in any offices